Outlook 2010 shows the same display name for different archives

There is an archive name issue with Outlook 2010 where the delegate archive shows the name of the primary mailbox owner:

Solution:

Exchange 2010 SP3 UR2 + Outlook 2010 SP1 or SP2 with Outlook 2010 hotfix package august 2013 (http://support.microsoft.com/kb/2817574/en-us) is required to solve the archive name issue:

1.       Install Outlook 2010 hotfix package

2.       Start Outlook 2010

3.       Outlook 2010 Autodiscover updates Outlook configuration but Outlook still shows the same display name for different archives

4.       Restart Outlook 2010 client

5.       Outlook 2010 shows correct archive names:

Note: this is also an issue with Outlook 2010 and Exchange 2013 CU2 with the same solution. I have not yet been able to test this with Outlook 2013 and Exchange 2013.

Martijn

 

Exchange 2010 Database Copy Failed with high Copy Queue Length and no log files

I recently noticed the following after creating an Exchange 2010 (SP2) Database Copy (Exchange DAG across two datacenters and two AD Sites):

·         DB Copy Status: Failed. Error: The required log file <nr> for <DB> is missing on the active copy

·         High Copy Queue Length
·         DB Copy (.edb file) was created but no log files

Solution:

1.       Remove passive DB Copy
2.       Delete DB & log files from disk
3.       Force AD replication between AD Sites
4.       Dismount active database
5.       Delete all E0*.log files
6.       Mount database
7.       Create DB Copy

 

Exchange 2010 and removing AD Sites

A customer removed AD Sites because of restructuring AD Sites to a central AD Site.

Exchange Application Log reported:
Unhandled Exception "User setting 'PreferredSite' is not available"
Source: MSExchange Autodiscover
Level: Error

Exchange 2010 has an Active Directory dependency and both Exchange Client Access Array en Client Access Server make explictit use of AD Sites.

Solution is to reconfigure Exchange for the new AD Site:
Set-ClientAccessArray Name-CAS-Array –Site Name-AD-Site
Set-ClientAccessServer Name-CAS-Server – AutoDiscoverSiteScope Name-AD-Site

Exchange 2010 Address List Updates & Address Book Policies

Understanding Address Book Policies explains how to use & create Address Book Policies (ABPs):

1.       Use Custom Attributes 1-15
2.       Create Address Lists, GALs and OABs
3.       Create ABPs
4.       Assign ABPs to mailboxes
5.       Outlook users will see their own GAL

However, Outlook users will see an empty GAL and Address List containers. Solution:

·         Update-AddressList <name>

·         Update-GlobalAddressList <name>
·         Update-OfflineAddressBook <name>

Update-AddressList/GlobalAddressList/OfflineAddressBook only need to be executed once. After updating the address lists new Exchange recipients are immediately visible with Outlook in Online Mode.

A fix for the interoperability issues between Exchange 2007 and 2010 EMC and IE9 is now available

http://blogs.technet.com/b/exchange/archive/2011/10/17/a-fix-for-the-interoperability-issues-between-exchange-2007-and-2010-emc-and-ie9-is-now-available.aspx

Re-Create the Discovery System Mailbox

According to Re-Create the Discovery System Mailbox:

'Multi-Mailbox Search uses a system mailbox to store discovery search metadata. This Discovery system mailbox has the display name SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9}. Because system mailboxes aren't visible in the EMC or in Exchange address lists, they are rarely deleted inadvertently.
However, if the Discovery system mailbox is deleted accidentally, discovery managers will be unable to perform discovery searches or manage existing discovery searches. In this case, to enable discovery functionality, you must re-create the Discovery system mailbox.'

My comments:
However, the Discovery Search Mailbox has not been created after re-creating the Discovery System Mailbox. To create the Discovery Search Mailbox:

enable-mailbox discoverysearch* -Discovery

Exchange 2010 Topology discovery failed, error 0x80040a02 (DSC_E_NO_SUITABLE_CDC)

Strange issue today with an Exchange 2010 CAS/HUB/MBX Server. Event Viewer:

• Unable to initialize the Microsoft Exchange Information Store service.   - Error 0x96f.)
• MSExchange ADAccess 2114 Error: Process MSEXCHANGEADTOPOLOGYSERVICE.EXE (PID=1360). Topology discovery failed, error 0x80040a02 (DSC_E_NO_SUITABLE_CDC).

Solution:

Default Domain Controllers Policy:
Computer Configuration/Windows Settings/Security Settings/Local Policies/User Rights Assignment: Manage Auditing and Security Log

Manage Auditing and Security Log contained only BUILTIN\Administrators

Manage Auditing and Security Log should contain at least:
AD-NetBIOS-Name\Exchange Servers, BUILTIN\Administrators