Issue: Exchange 2013 cannot download anti-malware updates
Event Viewer error:
MS Filtering Engine Update process was unsuccessful in
contacting the Primary Update Path. Update Path: http://forefrontdl.microsoft.com/server/scanengineupdate
·
Source: FIPFS
·
ID: 6027· User: Network Service
Exchange 2013 server:
·
The Exchange 2013 server has Internet
access and can access path: http://forefrontdl.microsoft.com/server/scanengineupdate
·
Exchange installed on D: drive· Exchange 2013 CU9 (Multi-Role) on Windows 2012 R2
My ‘solution’:
·
Browse with File Explorer to D:\Program
Files\Microsoft\Exchange\V15\FIP-FS\Data\Engines\amd64\Microsoft\bin
·
When accessing FIP-FS directory (and some
other subdirectories) File Explorer displays a dialog box that prompts you with
the following: You don’t currently have permission to access this folder. Click
Continue to permanently get access to this folder.
·
After clicking Continue you are able to
browse directory contents
·
NTFS security permissions on D:\Program
Files\Microsoft\Exchange\V15\FIP-FS\Data\Engines\amd64\Microsoft\bin show
NETWORK SERVICE with appropriate permissions
After performing these steps anti-malware updates are
being downloaded.
Event Viewer:
MS Filtering Engine Update process performed a successful
scan engine update.
Scan Engine: Microsoft
Update Path: http://forefrontdl.microsoft.com/server/scanengineupdate
·
Source: FIPFSScan Engine: Microsoft
Update Path: http://forefrontdl.microsoft.com/server/scanengineupdate
· ID: 6033
· User: Network Service
Links: